Outage in Trimble Viewpoint

Automatic Invoicing - Errors when sending invoices to Spectrum

Resolved Major
November 19, 2024 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware of an issue with invoices not sending to Spectrum from Automatic Invoicing, and are working to resolve this. For updates, please check back here or subscribe to issue 116513 on the Viewpoint Customer Portal.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/19/2024 09:30PM

The issue has been resolved. If the invoices that were stuck in an error haven't processed yet, please retry the batch by going to Team > Accounts Payable > Retry All Errored, which should push the invoices to Spectrum now that the issue is resolved.

INVESTIGATING about 1 month ago - at 11/19/2024 05:12PM

We are aware of an issue with invoices not sending to Spectrum from Automatic Invoicing, and are working to resolve this. For updates, please check back here or subscribe to issue 116513 on the Viewpoint Customer Portal.

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