Outage in Trimble Viewpoint

Remote Desktop Services Connectivity Issues

Resolved Major
January 27, 2025 - Started 4 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We have identified an issue with an Azure AVD agent update affecting our VEC and PCC products. We have already mitigated many customer environments, and are in the process of restoring others.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/28/2025 01:13AM

A fix has been implemented and we are awaiting results. If you continue to have issues please reach out to support.

IDENTIFIED 4 months ago - at 01/27/2025 07:25PM

We have identified an issue with an Azure AVD agent update affecting our VEC and PCC products. We have already mitigated many customer environments, and are in the process of restoring others.

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