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Outage in Trimble Viewpoint

Trimble Jobpac Connect

Resolved Minor
April 22, 2026 - Started 4 days ago - Lasted about 18 hours
Official incident page

Incident Report

Summary AI Generated

Trimble Viewpoint's Jobpac Connect experienced login service issues affecting some users for 17.7 hours. The engineering and operations teams worked with service partners to investigate and resolve the root cause. The login functionality was fully restored and the service returned to normal operations.

Dear Valued Jobpac Connect Customers, We are currently aware of an issue affecting the login service for some Jobpac Connect users. Our engineering and operations teams are actively investigating the root cause to restore full service as quickly as possible. We thank you for your patience while we work on this issue. Regards, Jobpac Connect Team.
Components affected
Trimble Viewpoint Jobpac Connect

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/22/2026 10:07PM

Dear Valued Jobpac Connect Users,

We are pleased to confirm that the login issues reported earlier yesterday by some users have been fully resolved. After working closely with our service partners, all services are back online and operating at full capacity.

We sincerely appreciate your patience while we worked toward this resolution.

Regards,

The Jobpac Connect Team

MONITORING 4 days ago - at 04/22/2026 05:08AM

Dear Valued Jobpac Connect Users,

We are pleased to inform you that we have worked closely with our partners to resolve the login issues that some users reported earlier today. All services are now back online and fully operational. Our engineering teams will continue to monitor the system closely to ensure ongoing stability and performance.

We thank you for your patience while we worked through this issue.

Regards,
The Jobpac Connect Team

INVESTIGATING 4 days ago - at 04/22/2026 04:27AM

Dear Valued Jobpac Connect Customers,

We are currently aware of an issue affecting the login service for some Jobpac Connect users. Our engineering and operations teams are actively investigating the root cause to restore full service as quickly as possible.

We thank you for your patience while we work on this issue.

Regards,
Jobpac Connect Team.

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