Outage in TriSearch
Documents Error: "The file is still being uploaded by the owner"
Resolved MinorIncident Report
We are currently investigating an issue with documents in the triConvey Desktop App: "The file is still being uploaded by the owner".
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/24/2025 10:51PM
The issue has now been resolved.
IDENTIFIED
7 months ago - at 09/24/2025 01:55AM
The issue has been identified and a fix is being implemented. Uploaded files going forwards should no longer be affected, however, some files uploaded between 4pm yesterday and 9am today may still be affected.
The team is working on a fix to resolve these remaining affected files.
INVESTIGATING
7 months ago - at 09/24/2025 01:04AM
We are currently investigating an issue with documents in the triConvey Desktop App: "The file is still being uploaded by the owner".
Latest TriSearch outages
Temporary triConvey disruption - 25 days ago
Issues with loading triConvey - about 1 month ago
Searching outage - 3 months ago
Issues with loading triConvey - 5 months ago
Intermittent loading of Matters on triConvey - 8 months ago
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