Outage in Triton Digital Platform

Podcast Metrics Reporting of DIST Param for PDN Clients

Resolved Minor

April 17, 2026 - Started 20 days ago - Lasted 3 days
Official incident page

Incident Report

Beginning January 10th 2026, the query parameter DIST was lost in the chain during the migration from MediaCaster to PDN on Podcast Metric. Reporting of this parameter (DIST) was blocked in Podcast Metrics. This impacts all Triton PDN clients. The work needed to fix this issue to correctly parse this field from the logs to report in Podcast Metrics has been identified and is in progress. Data will not be repaired for old logs, the fix will be for new logs only. We will not re-normalize the past data. Update to follow once the fix is deployed

Components affected

Triton Digital Platform Webcast Metrics UI Triton Digital Platform Webcast Metrics UI Triton Digital Platform Webcast Metrics UI

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Latest Updates ( sorted recent to last )

RESOLVED 17 days ago - at 04/20/2026 05:18PM

This incident has been resolved.

IDENTIFIED 20 days ago - at 04/17/2026 01:34PM

We are continuing to work on a fix for this issue.

IDENTIFIED 20 days ago - at 04/17/2026 01:28PM

Beginning January 10th 2026, the query parameter DIST was lost in the chain during the migration from MediaCaster to PDN on Podcast Metric. Reporting of this parameter (DIST) was blocked in Podcast Metrics. This impacts all Triton PDN clients.

The work needed to fix this issue to correctly parse this field from the logs to report in Podcast Metrics has been identified and is in progress.

Data will not be repaired for old logs, the fix will be for new logs only. We will not re-normalize the past data.

Update to follow once the fix is deployed

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