Outage in Triton Digital Platform
Metrics UI - Login errors to Webcast Metrics Podcast Metrics and TAP Explore
Resolved MinorIncident Report
We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore).
As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode.
More information to come.
Components affected
Triton Digital Platform TAP Explore Triton Digital Platform TAP Explore Triton Digital Platform Webcast Metrics UI Triton Digital Platform Webcast Metrics UI Triton Digital Platform TAP Explore Triton Digital Platform Webcast Metrics UI Triton Digital Platform Podcast Metrics UI Triton Digital Platform Podcast Metrics UI Triton Digital Platform Podcast Metrics UITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 05/11/2026 06:22PM
This incident is considered resolved.
MONITORING
19 days ago - at 05/08/2026 03:23PM
The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap.
We are monitoring the situation closely.
INVESTIGATING
19 days ago - at 05/08/2026 08:29AM
We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore).
As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode.
More information to come.
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