Outage in Triton Digital Platform

Now Playing (Song History) Service API unavailable

Resolved Minor

August 10, 2026 - Started 12 days ago - Lasted 3 days
Official incident page

Incident Report

We are investigating an issue with the Now Playing (or "Song History") service API where no songs are returned when a query is made. This may impact certain players using this API to display currently playing songs and also players using the API to display past songs. Live song information via cue points are not affected by this incident. More information to come.

Components affected

Triton Digital Platform Live Streaming Delivery Triton Digital Platform Live Streaming Delivery - West Triton Digital Platform Live Streaming Delivery - South East & Pacific Triton Digital Platform Live Streaming Delivery - East

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 08/13/2026 03:46AM

This incident is resolved and a fix has been applied to the service via a software update.

MONITORING 12 days ago - at 08/10/2026 03:41PM

A fix has been applied and the API is now returning data as normal.
We are actively monitoring the situation.
More information to come.

INVESTIGATING 12 days ago - at 08/10/2026 01:59PM

We are investigating an issue with the Now Playing (or "Song History") service API where no songs are returned when a query is made. This may impact certain players using this API to display currently playing songs and also players using the API to display past songs.
Live song information via cue points are not affected by this incident.
More information to come.

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