Outage in Triton Digital

Webcast Metrics Realtime Listener Data Not Updating Since 21:30 UTC

Resolved Minor
July 17, 2024 - Started 5 months ago - Lasted about 22 hours
Official incident page

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Outage Details

Currently Realtime Data in Webcast Metrics is not Updating for all Publishers.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/18/2024 08:41PM

A network issue affected our server's ability to update the UI. The Realtime Listening mechanism is back to operating normally. Due to the nature of the mechanism, we will not backfill/correct the data in the UI for the duration of the incident.
Other reporting data is unaffected.
This incident is considered resolved.

INVESTIGATING 5 months ago - at 07/17/2024 10:31PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/17/2024 10:30PM

Currently Realtime Data in Webcast Metrics is not Updating for all Publishers.

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