Outage in Triton Digital

Advertiser separation not respected for programmatic guaranteed deals

Resolved Minor
November 20, 2024 - Started about 1 month ago - Lasted 5 days
Official incident page

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Outage Details

We have identified an issue where advertiser separation is not being respected for programatic guaranteed deals. The issue has been found and a fix is currently being developed. We hope to deploy the fix in the coming days. In the mean time, adding a frequency capping tot he PG flight for 1 ad per break should provide an adequate work around. More information to come.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 11/25/2024 06:51PM

A fix was developed and deployed a few moments ago. Advertiser separation for PG deals is now back to working as intended.
This incident is considered resolved.

IDENTIFIED about 1 month ago - at 11/20/2024 03:07PM

We have identified an issue where advertiser separation is not being respected for programatic guaranteed deals. The issue has been found and a fix is currently being developed. We hope to deploy the fix in the coming days.
In the mean time, adding a frequency capping tot he PG flight for 1 ad per break should provide an adequate work around.
More information to come.

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