Outage in Triton Digital

DMP Segment data ingestion issue

Resolved Minor
April 17, 2025 - Started about 1 month ago - Lasted 12 days
Official incident page

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Outage Details

We are currently investigating an issue with our DMP-provided Segment data processing mechanisms. The issue seems to be caused by a change made at our database provider. The impact of this incident is that we are unable to ingest new DMP segment data into our platform. Delivery of flights targeting DMP segments may be affected. More information to come.
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 04/29/2025 03:58PM

A fix has been applied. Ingestion mechanisms have been restored to normal operating parameters. All segment data is processing as normal.
This incident is considered resolved.

IDENTIFIED 27 days ago - at 04/24/2025 02:45PM

We have identified the issue and have deployed a software upgrade that should allow for segment ingestion to once again be possible. Our team is attempting to ingest segments at the moment. There is a sizeable amount of data to ingest and process so the process may take a day or two.
More information to come.

INVESTIGATING about 1 month ago - at 04/17/2025 05:42PM

We are currently investigating an issue with our DMP-provided Segment data processing mechanisms. The issue seems to be caused by a change made at our database provider.
The impact of this incident is that we are unable to ingest new DMP segment data into our platform.
Delivery of flights targeting DMP segments may be affected.
More information to come.

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