Outage in Triton Digital

Metrics UI - Login errors to Webcast Metrics Podcast Metrics and TAP Explore

Minor

May 08, 2026 - Started 3 days ago
Official incident page

Incident Report

We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore). As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode. More information to come.

Components affected

Triton Digital Tap Explore Triton Digital Tap Explore Triton Digital Tap Explore Triton Digital Webcast Metrics UI Triton Digital Webcast Metrics UI Triton Digital Webcast Metrics UI Triton Digital Podcast Metrics UI Triton Digital Podcast Metrics UI Triton Digital Podcast Metrics UI

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Latest Updates ( sorted recent to last )

MONITORING 3 days ago - at 05/08/2026 03:23PM

The issue was found to be an unexpected side effect of a deployment made as part of the recent Metrics UI maintenance for 2026-05-05 at 07:30 PM UTC (https://tritonstatus.statuspage.io/incidents/p18m3qp182hm). A rollback has been applied which has restored functionality. Users still seeing a blank page are instructed to clear their browser cache and log back into Metrics/Tap.
We are monitoring the situation closely.

INVESTIGATING 3 days ago - at 05/08/2026 08:29AM

We are currently investigating reports of some users having issues accessing to Metrics UI (Webcast Metrics, Podcast Metrics and TAP Explore).
As a workaround we recommend clearing your browser cache and temporary files and/or use incognito/Private mode.
More information to come.

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