Outage in TriumphPay

Triumph Audit: Failed Image Downloads

Resolved Minor

January 22, 2026 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

Triumph Audit has received reports that some document images are failing to download successfully, we are investigating.

Components affected

TriumphPay Email Imports

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/22/2026 04:43PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 01/22/2026 04:18PM

The issue with documents not pulling correctly and causing 404 errors is resolved. Impacted clients will need to repull data from 8 PM CST 1/21 to 9:40 AM CST 1/22.

We are still working on the issue reported on blank report pages.

IDENTIFIED 3 months ago - at 01/22/2026 03:38PM

We have identified an issue that caused some disruption from the update last night, specifically around returning documents. We are working on the issue and back-filling data.

We are also working through the issue of documents showing as blank pages after maintenance and we are working through both of these issues.

INVESTIGATING 3 months ago - at 01/22/2026 03:34PM

Triumph Audit has received reports that some document images are failing to download successfully, we are investigating.

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