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Outage in TRMNL Eink Display

Database overloaded

Resolved Minor
November 23, 2025 - Started 3 months ago - Lasted about 15 hours
Official incident page

Incident Report

We’re investigating a database-related issue that prevents our API from responding to some device requests for new content. We have temporarily reduced webhook rate limits to 5 per hour, down from 12 and 30 per hour (TRMNL+ subscribers).

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/23/2025 04:05PM

A long-running database process (WalSender - Write Ahead Log Sender) was the root cause of extra memory usage and has since finished. We also up-sized the database permanently and removed temporary webhook rate limit reductions.

INVESTIGATING 3 months ago - at 11/23/2025 01:07AM

We’re investigating a database-related issue that prevents our API from responding to some device requests for new content. We have temporarily reduced webhook rate limits to 5 per hour, down from 12 and 30 per hour (TRMNL+ subscribers).

Latest TRMNL Eink Display outages

API non-responsiveness - 16 days ago
Failed database migration - 4 months ago
Browser pool timeout - 7 months ago

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