Outage in TRMNL Eink Display
Browser pool timeout
Resolved MajorIncident Report
Google Calendar, Private Plugins, and Recipes leverage our Firefox browser pool, which is timing out during screen generation. Investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 07/10/2025 06:49PM
Incident resolved. On July 9 at 18:13 EDT we deployed major changes to the Framework design system. This included an asset deduplication strategy that created a bottleneck in our image generation pipeline for calendar plugins and private plugins.
Within 30 minutes the issue was identified, and within 3 hours patched. Additional edge cases were discovered on July 10 between 06:00-10:10 EDT and also patched.
MONITORING
7 months ago - at 07/10/2025 11:44AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 months ago - at 07/10/2025 02:36AM
Google Calendar, Private Plugins, and Recipes leverage our Firefox browser pool, which is timing out during screen generation. Investigating.
Latest TRMNL Eink Display outages
API non-responsiveness - 16 days ago
Database overloaded - 3 months ago
Failed database migration - 4 months ago
Server timeouts (again) leading to device boot looping - 8 months ago
Server timeouts leading to device boot looping - 8 months ago
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