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Outage in TRMNL Eink Display

DB Replica lag affecting site responsiveness

Resolved Major
March 26, 2026 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating the issue as the main database has 32GB of replica lag.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/26/2026 07:58PM

All screen generation workers and APIs have been restored. Internal infrastructure analysis and adjustments will continue with no impact on customers or operations.

MONITORING about 1 month ago - at 03/26/2026 06:22PM

All workers are caught up, but one worker is currently still offline. While this is technically degraded, the existing workers can handle the ongoing load.

MONITORING about 1 month ago - at 03/26/2026 05:45PM

Screen generation workers continue to work through the backlog. This can result in:
- Existing plugins not showing up-to-date information (old screeens)
- New devices showing "You're all caught up!" due to no screens yet generated

MONITORING about 1 month ago - at 03/26/2026 03:33PM

We've identified the issue and restored site functionality. We are still monitoring the system as we identify the underlying cause.
Screen generation will still see lag due to the backlog and one worker being taken offline.

INVESTIGATING about 1 month ago - at 03/26/2026 02:58PM

We are currently investigating the issue as the main database has 32GB of replica lag.

Latest TRMNL Eink Display outages

TRMNL dashboard downtime - about 2 hours ago
Redis cache timeouts - 7 days ago
Some plugins are not rendering - about 1 month ago
API non-responsiveness - 3 months ago

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