Outage in Trucker Path
Failed to load map.
Resolved Minor
August 21, 2023 - Started almost 3 years ago
Official incident page
Official incident page
Incident Report
Some users have reported that our maps are failing to load. Our engineering team has been notified and is currently investigating the matter.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 08/22/2023 05:51AM
The issue has been resolved. Users can resolve the problem by reinstalling the app. If there are any further concerns, please contact customer service for assistance.
IDENTIFIED
almost 3 years ago - at 08/22/2023 02:47AM
If you encounter issues with map loading, you can try uninstalling and reinstalling the application. Our engineers are currently working on resolving this matter promptly.
IDENTIFIED
almost 3 years ago - at 08/22/2023 02:47AM
We have identified that our HERE SDK maps have been updated, and users will need to download the new maps.
IDENTIFIED
almost 3 years ago - at 08/22/2023 02:43AM
Our engineers were noticed that users were not able to load map. We are investigating.
INVESTIGATING
almost 3 years ago - at 08/22/2023 02:42AM
Some users have reported that our maps are failing to load. Our engineering team has been notified and is currently investigating the matter.
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