Outage in Trucker Path

Failed to load map.

Resolved Minor
August 21, 2023 - Started about 2 years ago
Official incident page

Incident Report

Some users have reported that our maps are failing to load. Our engineering team has been notified and is currently investigating the matter.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/22/2023 05:51AM

The issue has been resolved. Users can resolve the problem by reinstalling the app. If there are any further concerns, please contact customer service for assistance.

IDENTIFIED about 2 years ago - at 08/22/2023 02:47AM

If you encounter issues with map loading, you can try uninstalling and reinstalling the application. Our engineers are currently working on resolving this matter promptly.

IDENTIFIED about 2 years ago - at 08/22/2023 02:47AM

We have identified that our HERE SDK maps have been updated, and users will need to download the new maps.

IDENTIFIED about 2 years ago - at 08/22/2023 02:43AM

Our engineers were noticed that users were not able to load map. We are investigating.

INVESTIGATING about 2 years ago - at 08/22/2023 02:42AM

Some users have reported that our maps are failing to load. Our engineering team has been notified and is currently investigating the matter.

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