Outage in Truckstop

Delays in Support Email Responses

Resolved Minor
October 28, 2024 - Started 3 months ago - Lasted about 20 hours
Official incident page

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Outage Details

We are currently experiencing an issue with our support mailboxes where incoming emails are not generating cases as expected. Please rest assured that we have received all support emails; however, our responses may be delayed while we work to resolve this issue. Our team is aware of the issue and is working to resolve it.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/29/2024 01:39PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 10/28/2024 05:41PM

We are currently experiencing an issue with our support mailboxes where incoming emails are not generating cases as expected. Please rest assured that we have received all support emails; however, our responses may be delayed while we work to resolve this issue.
Our team is aware of the issue and is working to resolve it.

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