Outage in Truckstop

FMCSA SMS Data Issues

Resolved Minor
February 12, 2025 - Started 3 months ago - Lasted 2 months
Official incident page

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Outage Details

We would like to inform you that the FMCSA's SMS update for January carrier measurements contained issues. As a result, we are currently unable to process the latest CSA scores and SMS measures. We are actively working with the FMCSA who expects to post an updated data set soon. Once we have the data from the FMCSA, we will begin our CSA calculation process so that we can publish the scores and measurements to RMIS and Saferwatch. We appreciate your understanding and patience during this time. Thank you for your continued partnership.
Components affected
Truckstop SaferWatch Truckstop RMIS
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 04/18/2025 06:13PM

This incident has been resolved.

IDENTIFIED 13 days ago - at 04/17/2025 02:30PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 27 days ago - at 04/03/2025 06:23PM

We are awaiting the FMCSA’s update. As of their last communication, their team expects to upload the SMS reports this week, barring any delays.

We appreciate your patience and understanding. Thank you for your continued partnership.

INVESTIGATING about 1 month ago - at 03/18/2025 03:29PM

We previously received corrected January data and have successfully updated RMIS and Saferwatch. However, we are still awaiting February's data from the FMCSA, which was expected to be published in early March.

Our team is actively monitoring the situation and will begin processing the new data as soon as it's available. We appreciate your patience and understanding. Thank you for your continued partnership.

INVESTIGATING 2 months ago - at 02/25/2025 04:39PM

We are currently awaiting a corrected data set from the FMCSA and remain in active communication with them. Once the FMCSA publishes the updated data, we will begin our CSA calculation process and promptly update RMIS and Saferwatch. Thank you for your continued partnership.

INVESTIGATING 3 months ago - at 02/12/2025 10:14PM

We would like to inform you that the FMCSA's SMS update for January carrier measurements contained issues. As a result, we are currently unable to process the latest CSA scores and SMS measures. We are actively working with the FMCSA who expects to post an updated data set soon. Once we have the data from the FMCSA, we will begin our CSA calculation process so that we can publish the scores and measurements to RMIS and Saferwatch. We appreciate your understanding and patience during this time. Thank you for your continued partnership.

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