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Our banking partner has confirmed that as of 21:20 UTC, all payments are settling as normal. However payments initiated between 19:17 and 21:20 UTC may not have reached a final status and could take a few hours to do so. We will provide further updates once all affected payments have reached a final status.
Client actions: None
Our banking partner has identified the issue causing delayed settlement of EUR payins and payouts and is working on a fix.
Impact start time: 18/04/2026, 19:17 UTC
Client actions: None
We are experiencing a service degradation affecting EUR payments. Clients may be seeing delayed settlement of EUR payins and payouts. We are investigating this with our banking partner.
Impact start time: 18/04/2026, 19:17 UTC
Client actions: None
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