EUR PIS Settlement Delays

Impact: The issue impacting SEPA Instant Payments was caused by scheduled maintenance on the clearing infrastructure, which resulted in unexpected complications. The changes are being rolled back, with completion expected around midnight tonight. SEPA Instant Payments are expected to remain unavailable until tomorrow morning.

Client Actions: None. Where possible, SEPA Credit payments can be used as an alternative.

We apologise for the continued inconvenience and will keep you updated on progress toward restoration.

The issue impacting SEPA Instant Payments across the EU remains ongoing.
Settlement delays persist across multiple providers due to the EBA clearing disruption.

Our team continues to coordinate with our banking partners and will provide updates as we progress.

Client actions: None

The alert window is still open: EBA has informed that the investigation is still ongoing on their side. As soon as we receive further updates, we will promptly share updates.

Client actions: None

We have marked all affected providers as unhealthy on our side.
Your team might have received some communications via email about those if you are using our HPP and/or are subscribed to our bank downtime mailing lists.

The current impact remains unchanged: SEPA Instant payments are unavailable across multiple EU banks due to ongoing RT1 clearing outages, which are also affecting the EBA clearing systems our EU partners use to process settlements.

General advice is to use SEPA Credit payments where possible.

We continue to coordinate with internal teams and banking partners, and will monitor for updates on restoration of service.

Client actions: None

The incident impacting SEPA Instant Payments across the EU is still ongoing.
We are in active conversations and collaborating with our partners in the EU about this.

Will keep you posted promptly with any news on this issue.

Client actions: None

There is an ongoing scheme-wide incident impacting the processing of SEPA Instant Payments. We're working closely with our partner teams to evaluate mitigation.
Will keep you posted promptly with any news on this issue.
Client actions: None

We identified impact across more components; the root cause seems to be an EBA clearing delay affecting multiple banking partners.

Our team is actively investigating and working closely to our partner teams to resolve this.

Client actions: None

The issue impacting EUR Payments and Payouts has been identified and our team is working with the provider on resolution.
New payments are settling normally.
A backlog of previously delayed payments is still being processed.

Client actions: None

Incident Status: Ongoing

Start Time: 19/05/2026, 07:00 UTC

Affected Products: EUR Payments API, EUR Payouts API

Impact: We have identified an issue with one of our service providers, which is causing settlement delays on some EUR pay-ins and payouts. Not all payments are affected.

Client Actions: None

We apologise for any inconvenience this may be causing and want to assure you that our team is working to resolve the issue as quickly as possible. We will keep you regularly updated on the progress toward resolution.