Outage in TrueLayer
EUR Payments Delayed Settlement
Resolved Minor
July 15, 2026 - Started 3 days ago
- Lasted about 9 hours
Incident Report
Impact: We are experiencing a service degradation for EUR payins and payouts. Clients may see payment settlement delays. We are investigating this with our banking partner.
Start time: 08:00 UTC
Client actions: None
Components affected
TrueLayer Payouts TrueLayer Pay-ins TrueLayer From 🇪🇺🇩🇪 SXPYDEHHXXX TrueLayer To 🇪🇺🇩🇪 SXPYDEHHXXX TrueLayer From 🇪🇺🇩🇰 SXPYDKKKXXX TrueLayer To 🇪🇺🇩🇰 SXPYDKKKXXXTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 07/15/2026 06:50PM
The backlog is still being worked through, with settlement notifications arriving progressively. We continue to monitor the situation and will provide a further update once the queue has been fully cleared.
Client actions: None
MONITORING
2 days ago - at 07/15/2026 05:11PM
A fix has been deployed and the backlog of delayed settlement webhooks is actively being processed. New payment traffic may still experience delays until the backlog is fully cleared, after which settlement latency is expected to return to normal. We are monitoring closely and will provide further updates as the situation progresses.
Client actions: None
IDENTIFIED
3 days ago - at 07/15/2026 02:02PM
Remediation efforts are still in progress.
Client actions: None
IDENTIFIED
3 days ago - at 07/15/2026 11:38AM
A fix is underway.
Client actions: None
IDENTIFIED
3 days ago - at 07/15/2026 10:55AM
Impact: We are experiencing a service degradation for EUR payins and payouts. Clients may see payment settlement delays. We are investigating this with our banking partner.
Start time: 08:00 UTC
Client actions: None
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