Outage in Trulioo

Partner disruption - Indonesia - Government

Resolved Major
March 28, 2023 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

Please be advised that our Government data source partner in Indonesia is experiencing an issue. Verifications utilizing this data source partner may be delayed or unavailable during this time.
Components affected
Trulioo Asia
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/28/2023 02:30PM

This incident has been resolved.

MONITORING over 1 year ago - at 03/28/2023 09:59AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 03/28/2023 08:21AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 03/28/2023 08:20AM

Please be advised that our Government data source partner in Indonesia is experiencing an issue.

Verifications utilizing this data source partner may be delayed or unavailable during this time.

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