Outage in Trulioo

Partner disruption - Indonesia - Government

Resolved Major

March 28, 2023 - Started almost 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

Please be advised that our Government data source partner in Indonesia is experiencing an issue. Verifications utilizing this data source partner may be delayed or unavailable during this time.

Components affected

Trulioo Asia

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 03/28/2023 02:30PM

This incident has been resolved.

MONITORING almost 3 years ago - at 03/28/2023 09:59AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 3 years ago - at 03/28/2023 08:21AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 03/28/2023 08:20AM

Please be advised that our Government data source partner in Indonesia is experiencing an issue.

Verifications utilizing this data source partner may be delayed or unavailable during this time.

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