Outage in Tuatahi First Fibre
Network Outage in Milldale
Resolved MajorIncident Report
There is an outage affecting customers in Milldale. Our field teams have been sent to investigate the issue and further updates will be provided shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/20/2025 09:24AM
This incident has been resolved.
MONITORING
6 months ago - at 10/20/2025 02:17AM
All services have been restored, we will continue to monitor closely to ensure everything remains stable
IDENTIFIED
6 months ago - at 10/19/2025 07:22PM
Repairs have been more challenging than expected, and the estimated restoration time has been updated to 20:00 on 20 October. We appreciate your patience while our team works to complete the repairs.
IDENTIFIED
6 months ago - at 10/19/2025 12:14AM
Repair work is in progress, and the estimated time for restoration is 20:00.
IDENTIFIED
6 months ago - at 10/18/2025 07:26PM
Extensive civil work is required to repair the damaged fibre. Work is underway, though we’re unable to provide an ETA at this time due to the complexity of the repairs.
IDENTIFIED
6 months ago - at 10/18/2025 12:36AM
There is an outage affecting customers in Milldale. Our field teams have been sent to investigate the issue and further updates will be provided shortly.
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