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Outage in Tuatahi First Fibre

Network outage in Milldale

Resolved Major
May 15, 2025 - Started 11 months ago - Lasted 1 day
Official incident page

Incident Report

A large number of customers in Milldale have lost service. We are investigating and will provide an update when we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/16/2025 08:32PM

This incident has been resolved.

IDENTIFIED 11 months ago - at 05/15/2025 11:01PM

The field team are continuing to work on the resolution. There is no ETR at this stage.

IDENTIFIED 11 months ago - at 05/15/2025 02:02PM

The issue has been identified and the field team is working on a plan to fix the damaged cable. Work will then begin to resolve the outage.

INVESTIGATING 11 months ago - at 05/15/2025 10:49AM

A large number of customers in Milldale have lost service. We are investigating and will provide an update when we have more information.

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