Outage in Tuff Shed

IM-350 Retail promo not showing in configurator

Resolved Minor
August 01, 2024 - Started 5 months ago - Lasted about 8 hours
Official incident page

IsDown continuously monitors the Tuff Shed status page and multiple sources to provide up-to-date information. Check back with us for the latest Tuff Shed uptime status.

Outage Details

The team is aware the retail promo is not being applied in the configurator. We're working with KBMax/Epicor to resolve this as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/02/2024 12:15AM

This incident is resolved.

MONITORING 5 months ago - at 08/01/2024 04:51PM

A fix has been implemented regarding this issue. Users should be able to see the promo and validate that the max promo values are applying correctly. If you continue to have issues, please contact the IT Support Team.

INVESTIGATING 5 months ago - at 08/01/2024 04:24PM

The team is aware the retail promo is not being applied in the configurator. We're working with KBMax/Epicor to resolve this as quickly as possible.

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