IsDown continuously monitors the Tuff Shed status page and multiple sources to provide up-to-date information. Check back with us for the latest Tuff Shed uptime status.
The issue is resolved.
IT applied a fix to resolve Tasks created automatically from texts/SMS messages and is monitoring the incident.
Users are reporting improved performance of Dialpad posting notes on records. Additionally, IT identified the root cause of Tasks being created from texts and are working to resolve.
The vendor has identified the issue of notes not posting to records and is monitoring the fix they applied to address it. Separately, tasks created from texts are still being investigated.
The vendor has escalated the issue and continues to investigate.
Some users report notes are not posting on records through Dialpad. Additionally, Tasks may be created when a customer responds to a text message. IT is investigating with the vendor.
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