Outage in Tuff Shed
IM-469 - JDE issues ship confirming and logging in
Resolved MinorIncident Report
We are investigating reports of users not being able to ship confirm orders in JDE as well as intermittent issues logging in.
Components affected
Tuff Shed JD EdwardsLatest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 06/29/2026 01:19PM
This incident has been resolved.
MONITORING
22 days ago - at 06/25/2026 09:53PM
JDE has been stable since stopping the problematic jobs. Revenue and some other reporting continues to be impacted and it is expected to resolve with the overnight batch jobs. We have identified several potential solutions for the root causes and will test these prior to deployment.
IDENTIFIED
22 days ago - at 06/25/2026 04:41PM
We believe we have identified and resolved the job that has been causing problems. Revenue reporting for 6/24 will be inaccurate, we are working to identify additional impacts from the jobs not running.
INVESTIGATING
22 days ago - at 06/25/2026 03:02PM
We have identified some stuck jobs and are working to resolve them. We continue to see degraded performance and are working on a resolution.
INVESTIGATING
22 days ago - at 06/25/2026 01:39PM
We are investigating reports of users not being able to ship confirm orders in JDE as well as intermittent issues logging in.
Latest Tuff Shed outages
IM-472 - 8 days ago
IM-471 - Inaccurate Tableau Data - 10 days ago
IM-470 Cut Sheets Not Populating - 11 days ago
IM-468 BOBJ Statement of Ops Not Completing - about 1 month ago
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