Outage in Tuff Shed
IM-472
Resolved MajorIncident Report
We are investigating reports that users are getting a Gateway Timeout when connecting to JDE.
Components affected
Tuff Shed JD EdwardsLatest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 07/09/2026 09:40PM
Users have confirmed that they are able to log in and work normally.
MONITORING
8 days ago - at 07/09/2026 08:55PM
Rebooting the ENT servers has resolved the issue. Users should be able to log into JDE now and jobs should function as expected.
IDENTIFIED
8 days ago - at 07/09/2026 08:21PM
We have identified a job that failed and are working on a resolution.
INVESTIGATING
8 days ago - at 07/09/2026 07:46PM
We are investigating reports that users are getting a Gateway Timeout when connecting to JDE.
Latest Tuff Shed outages
IM-471 - Inaccurate Tableau Data - 10 days ago
IM-470 Cut Sheets Not Populating - 11 days ago
IM-469 - JDE issues ship confirming and logging in - 22 days ago
IM-468 BOBJ Statement of Ops Not Completing - about 1 month ago
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