Outage in Tungsten Automation EMEA

Printix - Slow Performance

Resolved Minor

March 25, 2026 - Started 5 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are aware of an issue causing slow performance for our customers. We are working to restore full service as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. Further updates will be provided as more information becomes available.

Components affected

Tungsten Automation EMEA Printix

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 03/25/2026 04:46PM

We have applied a fix and seen improvements, the service is operational.

IDENTIFIED 5 days ago - at 03/25/2026 02:49PM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 days ago - at 03/25/2026 01:52PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 03/25/2026 11:46AM

We are aware of an issue causing slow performance for our customers. We are working to restore full service as quickly as possible.

We apologize for any inconvenience caused and appreciate your patience. Further updates will be provided as more information becomes available.

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