Outage in Turn.io
Delays in Message Delivery
Resolved Major
May 25, 2026 - Started 24 days ago
- Lasted about 15 hours
Incident Report
We are currently investigating delays in message delivery on [turn.io](http://Turn.io). Messages are being queued and will be delivered, but some may experience significant delay.Our engineering team is actively investigating the root cause. We will provide an update as soon as we have more information.We apologise for the inconvenience.
Components affected
Turn.io Messaging u0026 APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
24 days ago - at 05/25/2026 08:15PM
We are currently investigating delays in message delivery on [turn.io](http://Turn.io). Messages are being queued and will be delivered, but some may experience significant delay.Our engineering team is actively investigating the root cause. We will provide an update as soon as we have more information.We apologise for the inconvenience.
MONITORING
24 days ago - at 05/25/2026 09:32PM
We have applied a fix that has restored message processing.A backlog of delayed messages is currently being worked through, and customers running bulk send-outs may still experience some delay until the queue is fully cleared. We are monitoring closely and will post another update once everything is back to normal.
Latest Turn.io outages
Slightly higher latency being observed in API endpoints - 14 days ago
Turn.io platform is not responding - 20 days ago
Messaging on Turn.io is experiencing issues - 21 days ago
Message Sending and Receiving is impacted on Meta - about 1 month ago
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