Outage in Twilio

SMS Delivery Failures on a Subset of French Phone Numbers

Resolved Minor
February 22, 2022 - Started over 3 years ago - Lasted about 1 month
Official incident page

Incident Report

We are experiencing SMS delivery failures when sending to and receiving from a subset of French phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 02/22/2022 06:36PM

We are observing successful SMS delivery when sending to and receiving from a subset of French phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

MONITORING over 3 years ago - at 02/22/2022 04:37PM

We are observing successful SMS delivery when sending to and receiving from a subset of French phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING over 3 years ago - at 02/22/2022 03:51PM

We are experiencing SMS delivery failures when sending to and receiving from a subset of French phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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