Outage in Twilio

SMS Delivery Delays To CTBC Cellular SA Network In Brazil

Resolved Minor
January 30, 2024 - Started almost 2 years ago - Lasted about 11 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays to CTBC Cellular SA network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/30/2024 11:42PM

We are no longer experiencing SMS delivery delays when sending messages to CTBC Cellular SA network in Brazil. This incident has been resolved.

MONITORING almost 2 years ago - at 01/30/2024 09:42PM

We are observing recovery in MMS/SMS delivery delays when sending messages to CTBC Cellular SA network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 01/30/2024 07:33PM

We continue to experience SMS delivery delays to CTBC Cellular SA network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 01/30/2024 03:42PM

We continue to experience SMS delivery delays to CTBC Cellular SA network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 01/30/2024 01:49PM

We continue to experience SMS delivery delays to CTBC Cellular SA network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING almost 2 years ago - at 01/30/2024 12:58PM

We are experiencing SMS delivery delays to CTBC Cellular SA network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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