Outage in Twilio

Potential Issue with Start/Stop Recordings API

Resolved Minor
March 12, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We've become aware of a potential issue with users receiving a 500 response from the start/stop recording api. Our engineering team has been alerted and is actively investigating. We will provide an update as soon as we have more information.
Components affected
Twilio Recording
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 03/12/2024 07:26PM

The issue involving users receiving a 500 response from the start/stop recording api has been resolved.

INVESTIGATING 6 months ago - at 03/12/2024 06:37PM

We are currently investigating a potential issue with users receiving a 500 response from the start/stop recording api. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 6 months ago - at 03/12/2024 06:19PM

We've become aware of a potential issue with users receiving a 500 response from the start/stop recording api. Our engineering team has been alerted and is actively investigating. We will provide an update as soon as we have more information.

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