Outage in Twilio

SMS Delivery Failure To XL Axiata Network In Indonesia

Resolved Minor
July 01, 2024 - Started 2 days ago - Lasted about 17 hours
Official incident page

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Outage Details

We are experiencing SMS delivery failures to XL Axiata Network In Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/02/2024 01:01AM

We are no longer experiencing SMS delivery delays when sending messages to XL Axiata Network in Indonesia. This incident has been resolved.

MONITORING 1 day ago - at 07/01/2024 10:58PM

We are observing recovery in SMS delivery delays when sending messages to XL Axiata Network in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 07/01/2024 02:20PM

We continue to investigate the SMS delivery failures to XL Axiata Network In Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 07/01/2024 10:36AM

We continue to investigate the SMS delivery failures to XL Axiata Network In Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 07/01/2024 08:33AM

We continue to investigate the SMS delivery failures to XL Axiata Network In Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 07/01/2024 07:42AM

We are experiencing SMS delivery failures to XL Axiata Network In Indonesia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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