Outage in Twilio

MMS Delivery Delay to and from Twilio Phone Numbers in US over a Subset of Short Code

Resolved Minor
August 30, 2024 - Started about 1 month ago - Lasted 33 minutes
Official incident page

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Outage Details

We are experiencing MMS delivery delays when sending messages to Twilio Phone Numbers in US over a Subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio MMS Twilio MMS Short Code, North America
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/30/2024 06:45AM

We are no longer experiencing delivery report delays when sending MMS messages to and from Twilio Phone Numbers in US over a Subset of Short Code. This incident has been resolved.

INVESTIGATING about 1 month ago - at 08/30/2024 06:24AM

We are experiencing MMS delivery delays when sending messages to and from Twilio Phone Numbers in US over a Subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 08/30/2024 06:15AM

We are experiencing MMS delivery delays when sending messages to Twilio Phone Numbers in US over a Subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 08/30/2024 06:14AM

We are experiencing MMS delivery delays when sending messages to Twilio Phone Numbers in US over a Subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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