Outage in Twilio

Inbound MMS Delivery Failures to a Subset of Twilio US Shortcode Numbers

Resolved Minor
September 23, 2024 - Started 6 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing inbound MMS delivery failures to a Subset of Twilio US Shortcode Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio MMS Short Code, North America
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 09/23/2024 04:03PM

We are no longer experiencing MMS delivery to a Subset of Twilio US Shortcode Numbers. This incident has been resolved.

MONITORING 5 days ago - at 09/23/2024 02:10PM

We are observing successful MMS delivery to a Subset of Twilio US Shortcode Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 6 days ago - at 09/23/2024 12:10PM

We continue to experience inbound MMS delivery failures to a Subset of Twilio US Shortcode Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 6 days ago - at 09/23/2024 11:17AM

We are experiencing inbound MMS delivery failures to a Subset of Twilio US Shortcode Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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