Outage in Twilio

Account Security - Three UK API Errors

Resolved Minor
September 30, 2024 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with Twilio Verify Silent Network Auth, Lookup Identity Match, Lookup Sim SWAP and Legacy Identity Match and Attributes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/01/2024 03:12AM

We are no longer experiencing intermittent issues with regards to Account Security API for Three UK. This incident has been resolved.

MONITORING about 1 month ago - at 10/01/2024 01:15AM

We are observing recovery in intermittent issues with regards to Account Security API for Three UK. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 09/30/2024 11:20PM

We are experiencing intermittent issues with regards to Account Security API for Three UK. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 09/30/2024 10:20PM

We are experiencing intermittent issues with regards to Account Security API for Three UK. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 09/30/2024 10:11PM

Our monitoring systems have detected a potential issue with Twilio Verify Silent Network Auth, Lookup Identity Match, Lookup Sim SWAP and Legacy Identity Match and Attributes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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