Outage in Twilio

On Call Engineers are Investigating a situation on restoring subset of deleted numbers

Resolved Minor
October 30, 2024 - Started 7 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We've become aware of a potential issue with restoring a specific subset of deleted numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio PHONE NUMBERS
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 10/30/2024 04:07PM

We have fully investigated the issue restoring a specific subset of deleted numbers, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

INVESTIGATING 7 days ago - at 10/30/2024 02:19PM

We've become aware of a potential issue with restoring a specific subset of deleted numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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