Outage in Twilio

MMS Delivery Delays to T-Mobile in United States

Resolved Minor
November 12, 2024 - Started about 1 month ago - Lasted about 6 hours
Official incident page

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Outage Details

We are experiencing MMS delivery delays when sending messages to T-Mobile in United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio MMS Long Code, North America
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/13/2024 01:07AM

We are no longer experiencing MMS messages delivery delays to T-Mobile in the United States. This incident has been resolved.

MONITORING about 1 month ago - at 11/12/2024 11:00PM

We continue observing recovery with sending MMS messages to T-Mobile in the United States. During this Incident there may have been intermittent failures during traffic mitigation. We will continue monitoring the service to ensure a full recovery and also follow-up with the Carrier. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 1 month ago - at 11/12/2024 08:39PM

We are observing recovery with sending MMS messages to T-Mobile in the United States. During this Incident there may have been intermittent failures during traffic mitigation. We will continue monitoring the service to ensure a full recovery and also follow-up with the Carrier. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 11/12/2024 07:34PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 11/12/2024 07:22PM

We are experiencing MMS delivery delays when sending messages to T-Mobile in United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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