Outage in Twilio

SMS Delivery Delays to Claro Network in Chile

Resolved Minor
November 13, 2024 - Started 1 day ago - Lasted about 6 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
RESOLVED about 20 hours ago - at 11/13/2024 10:29AM

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Chile. This incident has been resolved.

MONITORING about 21 hours ago - at 11/13/2024 09:43AM

We are observing recovery in SMS delivery delays when sending messages to Claro Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 24 hours ago - at 11/13/2024 07:16AM

We continue experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 11/13/2024 05:19AM

We continue experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 11/13/2024 04:25AM

We are experiencing SMS delivery delays when sending messages to Claro Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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