Outage in Twilio

On Call Engineers are Investigating an issue

Resolved Minor
November 13, 2024 - Started about 18 hours ago - Lasted 12 minutes
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue related to Flex insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Flex Insights
Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 11/13/2024 10:44PM

We have fully investigated the Flex insights issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

INVESTIGATING about 18 hours ago - at 11/13/2024 10:32PM

Our monitoring systems have detected a potential issue related to Flex insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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