Outage in Twilio

SMS Delivery Delays and Failures to Zong Network in Pakistan

Resolved Minor
February 13, 2025 - Started 9 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays and failures when sending messages to Zong Network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC

Need to monitor Twilio outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/13/2025 04:00PM

We are no longer experiencing SMS delivery delays and failures when sending messages to Zong Network in Pakistan. This incident has been resolved.

MONITORING 9 months ago - at 02/13/2025 02:06PM

We are observing recovery in SMS delivery delays and failures when sending messages to Zong Network in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 9 months ago - at 02/13/2025 01:10PM

We are experiencing SMS delivery delays and failures when sending messages to Zong Network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Latest Twilio outages

SMS Delivery Failure to Telecel Network in Mexico - about 3 hours ago
High Packet Loss On Inbound And Outbound Calls To United Kingdom - about 6 hours ago
SMS Delivery Report Delays to Telefonica in Colombia - about 7 hours ago
Messages not Retrievable via the Messaging Logs API or Visible in the Messaging Console - about 11 hours ago
SMS Delivery Delays to Multiple Network in Kenya - about 12 hours ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook