Outage in Twilio

High Packet Loss On Inbound And Outbound Calls To United Kingdom

Resolved Minor
November 05, 2025 - Started about 4 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing High Packet Loss On Inbound And Outbound Calls To United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 11/05/2025 07:43PM

This incident has been resolved.

MONITORING about 3 hours ago - at 11/05/2025 05:50PM

We are observing recovery of High Packet Loss On Inbound And Outbound Calls To United Kingdom. Our engineers are working with our carrier partner to ensure the issue is resolved. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 11/05/2025 04:57PM

We are experiencing High Packet Loss On Inbound And Outbound Calls To United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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