Outage in Twilio

AccSec US T-Mobile API Issue

Resolved Minor
October 28, 2025 - Started about 20 hours ago - Lasted about 4 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with AccSec - US T-Mobile API Errors. Our engineering team has been alerted and is actively investigating. We will provide updates in 1 hour or as soon as we have more information.
Components affected
Twilio Lookup SIM Swap Twilio Verify Silent Network Auth

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 10/28/2025 12:25PM

AccSec US T-Mobile API issue has been resolved and it is operating normally at this time.

MONITORING about 18 hours ago - at 10/28/2025 10:46AM

AccSec US T-Mobile API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 19 hours ago - at 10/28/2025 09:06AM

Our engineering team continues to actively investigate issues with AccSec - US T-Mobile API Errors. We will provide updates in 2 hours or as soon as we have more information.

INVESTIGATING about 20 hours ago - at 10/28/2025 08:23AM

Our monitoring systems have detected a potential issue with AccSec - US T-Mobile API Errors. Our engineering team has been alerted and is actively investigating. We will provide updates in 1 hour or as soon as we have more information.

INVESTIGATING about 20 hours ago - at 10/28/2025 08:07AM

Our monitoring systems have detected a potential issue with AccSec - US T-Mobile API Errors. Our engineering team has been alerted and is actively investigating. We will provide updates in 1 hour or as soon as we have more information.

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