Outage in Twilio

SMS Delivery Delays to Mexico

Resolved Minor
October 30, 2025 - Started about 7 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Mexico-Altan-334-140. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America

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Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 10/30/2025 11:13PM

We are no longer experiencing MMS/SMS delivery delays when sending messages to Mexico. This incident has been resolved.

INVESTIGATING about 6 hours ago - at 10/30/2025 10:09PM

We are still experiencing SMS delivery delays when sending messages to Mexico-Altan-334-140. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 10/30/2025 09:14PM

We are experiencing SMS delivery delays when sending messages to Mexico-Altan-334-140. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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