Twingate experienced a major service incident lasting 8.1 hours that affected MFA, Authorization, Connector Heartbeat, and Authentication components. The issue was traced to their cloud provider and was resolved after 8 hours, with the team continuing to monitor system metrics which returned to normal operating levels. A comprehensive incident report will be published once the cloud provider completes their investigation into the root cause.
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We are currently awaiting the completion of our cloud provider’s investigation into the issue.
In the meantime, we continue to closely monitor the system, and all service metrics have returned to normal operating levels.
At this time, we are closing this incident. We will publish a comprehensive incident report as soon as it becomes available.
We're continuing to work with our cloud provider to identify the root cause.
We're continuing to work with our cloud provider to identify the root cause.
The issue has been fixed. We are still working with cloud provider on root cause.
We are continuing to investigate this issue. We are seeing recovery and have updated the Control Plane - Authorization status to partial outage.
We are continuing to investigate this issue. We have narrowed the scope of the issue to Control Plane - Authorization.
We are continuing to investigate this issue.
We are currently investigating this issue.
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