Outage in Tyk
Service Degradation for Trialist Customers Due to Faulty Redis Nodes on US-EAST-1
Resolved Minor
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Outage Details
We're currently experiencing Redis connection issues in the us-east-1 region due to faulty Kubernetes nodes hosting Redis. This is affecting the availability of MDCB and Gateway services, particularly for some trialist customers whose workloads are running on the impacted nodes.
Our team is actively working to mitigate the issue and restore normal service.
Components affected
Tyk Controller at aws-us-east-1Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/31/2025 05:31PM
This incident has been resolved.
MONITORING
14 days ago - at 07/31/2025 03:56PM
All redis issues have been fixed and we're monitoring the results
IDENTIFIED
15 days ago - at 07/31/2025 12:23PM
We're currently experiencing Redis connection issues in the us-east-1 region due to faulty Kubernetes nodes hosting Redis. This is affecting the availability of MDCB and Gateway services, particularly for some trialist customers whose workloads are running on the impacted nodes.
Our team is actively working to mitigate the issue and restore normal service.
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