Outage in Tyk

Service Degradation for Customers Due to MongoDB Connection Issues on AP-SOUTHEAST-1

Resolved Minor
October 23, 2025 - Started 13 days ago - Lasted 6 minutes
Official incident page

Incident Report

We are experiencing MongoDB connection issues in the ap-southeast-1 region. This is affecting the availability of the Control Planes and access to the Tyk Cloud Dashboard for Customers in that region.
Components affected
Tyk Controller at aws-ap-southeast-1 Tyk Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 10/23/2025 08:27AM

This incident has been resolved.

INVESTIGATING 13 days ago - at 10/23/2025 08:25AM

We are experiencing MongoDB connection issues in the ap-southeast-1 region. This is affecting the availability of the Control Planes and access to the Tyk Cloud Dashboard for Customers in that region.

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