Outage in Tymeshift

Delay in ingesting Zendesk data

Resolved Major

April 06, 2023 - Started about 3 years ago - Lasted 38 minutes
Official incident page

Incident Report

Ingestion of tickets talks and chats has stopped, we've identified the issue and working on fixing it

Components affected

Tymeshift Time & Attendance Tymeshift Time & Attendance Tymeshift Time & Attendance Tymeshift Reporting Tymeshift Reporting Tymeshift Reporting

Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 04/06/2023 09:16AM

Everything is back to normal

MONITORING about 3 years ago - at 04/06/2023 09:06AM

A fix has been deployed and things are working normally,

IDENTIFIED about 3 years ago - at 04/06/2023 08:46AM

Ingestion of tickets talks and chats has stopped, we've identified the issue and working on fixing it

Latest Tymeshift outages

US2 degraded performance - over 2 years ago

EU1 incident - over 2 years ago

General Outage - over 2 years ago

Delays on metrics processing for V1 reports - almost 3 years ago

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