Outage in Tyro
Issue processing MOTO transactions through Practice Management Systems
Resolved MinorIncident Report
A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
over 3 years ago - at 05/20/2022 01:53AM
We're aware some customers are unable to process integrated MOTO (Mail Order/Telephone Order transactions) for one Practice Management System . All other integrated ans standalone transactions remain unaffected. To complete a MOTO transaction please switch to standalone mode by following these instructions below
https://help.tyro.com/s/article/How-to-switch-between-integration-modes-Standalone-Integrated-and-Pay-Table
IDENTIFIED
over 3 years ago - at 05/20/2022 01:18AM
A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
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